Returns & Exchanges
At Chogori India Retail Limited, we strive to ensure your fashion experience is seamless, offering a 15-day return policy for unused items with original tags intact. We are committed to providing a hassle-free exchange or refund process to ensure your complete satisfaction with every purchase.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.
Quality Inspection
Ensure the apparel or accessories are unworn, unwashed, and have all original brand tags and packaging ready for our inspection team.
Reverse Pickup
Once your request is approved, our logistics partner will schedule a convenient pickup from your delivery address within 48-72 hours.
Refund Processing
After a successful quality check at our warehouse, your refund will be initiated to the original payment method or as store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing